Privacy Policy

Pórtico – Arquitetura e Engenharia, Lda, with tax registration number 502460458, CAE 71120-R3, with its registered office at Rua do Bolhão no. 53, 3rd Floor, 4000-112 Porto;

1-This informs you and sets out our commitment that the data you provide via the documentation required to identify you as a natural person or as a representative of the Company/Organisation will be processed as follows:

• Data collection:
  • Name
  • Address
  • Tax Identification Number (NIF)
  • National Identity Card Number (NIC)
  • Email address
  • Landline and mobile telephone numbers
  • IBAN
  • Criminal record (if applicable)

• Data controller:
  • AT: DPO (Data Protection Officer)
  • Email address: geral@portico.com.pt
  • Address: Rua do Bolhão no. 53, 3rd Floor – 4000-112 Porto

• Use and sharing of personal data for:
• To fulfil the contractual obligations entered into with our partners (customers, suppliers, financial institutions and internal staff), as well as to manage the commercial relationship; in particular, to comply with legislation.
• and/or
• To communicate any advertising initiatives relating to services provided and/or to be provided
• Method and collection of personal data
  • When there are job vacancies or service offers
  • When there is a publication
  • When there is an invitation
• Personal data may be collected through the following means:
  • Platforms, competitions
  • Via email, as provided
  • Websites, as provided
  • Telephone calls made by you or by us
  • Business partnerships
  • Contracts entered into
  • Contact details provided by individuals when they purchase, subscribe to, or submit requests for quotations or service offers

• Purpose of the data collected
  • Creation and/or updating of a file (customer, supplier or employee)
  • Recording of your contact details to respond to enquiries you have made to us
  • Service reference record
  • Sending newsletters and commercial information
  • Compliance with legal or regulatory obligations
  • Provision of services (contracts or amendments) under CAE 71120-R3 – Engineering and Related Technical Services:
    • Architectural, engineering and related technical activities; consultancy and the provision of services; supervision and technical management of building works; surveying; quality management in construction projects; the preparation of engineering and architectural designs; occupational health and safety services; energy certification; self-protection measures; expert reports and property valuation.
  • For invoicing the services provided
  • For recording and handling complaints from partners
  • For recording and handling partner evaluation and satisfaction surveys

The data collected is necessary, appropriate (not excessive), explicit and legitimate, falling within the scope of the activities carried out by Pórtico-Arquitetura e Engenharia, Lda.

2-Regarding your consent: The Partner (clients, suppliers, financial institutions and internal staff) expressly accepts and consents, in accordance with the terms set out herein and under the GDPR, to authorise the collection and processing by Pórtico-Arquitetura e Engenharia, Lda. of the personal data requested or unambiguously provided by them. 

The data provided by partners will be processed under the responsibility of Pórtico-Arquitetura e Engenharia, Lda., through the relevant procedure (whether by automated or non-automated means), enabling them to be aware of their rights to:

• Access their data (a right which allows you to obtain information regarding the processing of your data and its characteristics, namely the type of data, the purpose of the processing, to whom your data may be disclosed, retention periods, and which data you are required to provide on a mandatory or optional basis)
• Request the portability of personal data (a right whereby you may request that your data be sent in a digital format commonly used, which allows for the reuse of such data. Alternatively, you may request the transfer of your data to another organisation which will then become responsible for processing your data)
• To have the data you have provided rectified (a right which allows you to request the rectification of your data, ensuring that it is accurate and up to date; for example, where you consider it to be incomplete or out of date)
• To object to the processing of your data (including the withdrawal of your consent) for certain purposes, for example: marketing (a right which allows you to object to certain purposes, provided there are no legitimate interests that override your interests)
• To impose restrictions on the processing of your data (a right which allows you to suspend or restrict the processing of certain categories of data or for specific purposes)
• Request the erasure or deletion of personal data that has been provided (a right which allows you to request the deletion of your data when you consider that there are no valid grounds for retaining the data, provided there is no other valid basis justifying such processing (such as the performance of a contract or compliance with a legal or regulatory obligation)
• Withdraw consent (the right to withdraw your consent, but which may only be exercised where your consent is the sole basis for lawfulness)
• Notify us of your intention to use personal data for purposes other than those set out in the consent

• Your data will be stored and retained in accordance with the agreement and the purpose for which the information is processed.

The data will be stored and retained only for the minimum period necessary for the purpose for which it was collected or for its subsequent processing, after which it will be deleted, in accordance with legal obligations.

(For the period necessary to provide the service)

(For the period necessary for invoicing the service)

(For the period necessary to comply with legal obligations)

• How to exercise your rights: All the rights described above may be exercised, subject to the limitations set out in the applicable legislation, by submitting a written request via email to geral@portico.com.pt.

Similarly, you may address any queries regarding the processing of your data directly to the Data Protection Officer via the email address provided.

You may also lodge a complaint with the National Supervisory Authority.

• The protection of your data against any misuse, unauthorised access or use, loss, alteration or destruction will be ensured through the technical and organisational security measures we have adopted, which are implemented both internally and externally.

• Notwithstanding the security measures in place, users must ensure that they use up-to-date, properly configured security software and a browser (with an active firewall, antivirus and anti-spyware software, as well as verifying the authenticity of the websites they visit on the internet).
• Please be aware that information may be intercepted by third parties.
• Information received via unsolicited emails from unknown senders:

Spaning will not be used for any purposes other than those described above. Should you receive any information relating to a case of spam, either directly or indirectly, please contact us: geral@portico.com.pt

Compliance with the law Pórtico-Arquitetura e Engenharia, Lda., complies with the provisions of Regulation (EU) 2016/2017 of the European Parliament and of the Council of 27 April 2016 on the protection of personal data and the free movement of such data.

• Any transfer of data outside Portugal or to third countries belonging to the EU or the European Economic Area will require compliance with the legal obligations of that country, in particular regarding the protection of personal data and the requirements applicable to such transfers.

  Pórtico-Arquitetura e Engenharia, Lda. reserves the right to make changes to the Privacy Policy, which may occur at any time, including adjustments or amendments to this consent policy. Such changes will be published on the Company’s website: www.portico.com.pt and internally at Pórtico-Arquitetura e Engenharia, Lda., without the need for any prior notice.

Our Mission, our Vision and our Code of Ethics are in line with the GDPR.